The High Cost of Being Right

is should

Do me a favour: The next time you hand in your yearly budget, add a line item expense for “Being Right”.  Now add another for “Teaching Business Ethics”.  Go ahead and plug in a big fat number with a lot of zeros in both. Let me know how that flies with the Board. While most [...]

Dealing With Fear in a High Stakes Negotiation

file0002062790027

There’s a lot to be afraid of these days.  Pundits will tell you the economy has been through worse times, and they’re right.  But never before has the economy changed so much, so fundamentally, in so little time.  Industrial revolution?  A snail’s pace compared to what’s happening with the internet today.  So when things go [...]

Why you’ll never win an argument…

Argument

…and how you can get what you want anyway. I love a good argument.  More, I love a good Latin-American argument.  The back and forth, the incremental hyperbole, the wild gesticulations.  It’s fun, and if you’re paying attention you may actually learn something you didn’t already know. The problem is, arguing for fun and arguing [...]

Negotiate, and Navigate, From Where You Are

compass

One of the classic negotiating mistakes is failing to account for changing circumstances. By default, when trying to work out way through a negotiation, especially a conflict, we want to go back to where we were ‘before we got into this mess’ (status quo ante bellum, for those of us who like to use the [...]

Conflict Management — An Organizational Challenge

I was asked to write an article on Conflict Resolution within organizations for the American Chamber of Commerce’s magazine here in the Dominican Republic.  Here’s the link, I’m on page 15. A few caveats and observations: The article is in Spanish.  If that makes it somewhat difficult to read, bear with me:  it was difficult [...]

Contractually Mandated Mediation: Good or Bad? – Construction Law in Virginia at Posterous

via constructionlawva.posterous.com I stumbled across this interesting article on mandated mediation, with an interesting follow-up in the comments section. A must-read before entering into your next contract. I’d love to hear from those of you who use or have used a “Mandated Mediation” clause in their contracting purpose — send me your stories, good and [...]